100% Hand Drawn by Artist Robert Shirt— No AI or Digital Filters

How to Complete Your Payment

If you’re having trouble completing your payment, please follow this step-by-step guide. Payment methods and their associated fees are listed below:

Payment Method Fees

  • Bank Transfer: No fee
  • PayPal: 3.4% + £0.20 handling fee
  • Credit/Debit Card: 1.2% + £0.30 handling fee
    All fees are automatically applied at checkout.

Step-by-Step Payment Guide

Step 1: Receiving Your Invoice

If you’re paying a deposit, you can skip this step.

Once you’ve approved the artwork, you’ll receive a purchase invoice via email. Click the “Pay Now” button located at the bottom right of the invoice, or this link. This will take you to the secure payment portal.

Step 2: Entering the Payment Amount

  • For deposits, refer to the price breakdown on your rundown, sent to your email.
  • For final payments, use the amount listed on your invoice.

Enter the correct amount and click “Add to Basket.”

Step 3: Reviewing Your Basket

Double-check that the payment amount is correct, then click “Proceed to Checkout.”

Step 4: Entering Your Details

Fill in your contact information and delivery address.
If your billing and delivery addresses are the same, uncheck the box labelled “Deliver to a different address.”

Step 5: Choosing a Payment Method

Select your preferred payment method:

  • Bank Transfer (no fee)
  • PayPal (3.4% + £0.20 fee)
  • Credit/Debit Card (1.2% + £0.30 fee)

Tick the box to accept the Terms and Conditions, then click “Place Order.”

If you choose Bank Transfer, the next page will display the sort code and account number for completing your payment. Enter the invoice number it gives you as reference for your payment.

You’re Done!

Once your payment is complete, your order will be processed. Thank you for choosing Bobby’s  Portraits!

Payment Faq's

Can I pay in instalments?

Yes, you can pay a deposit upfront and the remaining balance once the artwork is approved. Details will be provided in your email.

What if I don’t receive the invoice?

Please check your spam or junk folder. If it’s not there, contact me directly and I’ll resend it.

Are the payment fees included in the invoice?

No, fees are added automatically at checkout based on your selected payment method.

Is bank transfer the cheapest option?

Yes, bank transfers have no additional fees.

Can I pay using a mobile device?

Absolutely. The payment portal is mobile-friendly and works on most smartphones and tablets.

What happens after I pay?

Once payment is received, your order will be confirmed and prepared for delivery.

Can I change my payment method after placing the order?

If you haven’t completed the payment yet, you can go back and choose a different method. If payment is already made, please contact me for assistance.