How to Complete Your Payment
If you’re having trouble completing your payment, please follow this step-by-step guide. Payment methods and their associated fees are listed below:
Payment Method Fees
Step-by-Step Payment Guide
Step 1: Receiving Your Invoice
If you’re paying a deposit, you can skip this step.
Once you’ve approved the artwork, you’ll receive a purchase invoice via email. Click the “Pay Now” button located at the bottom right of the invoice, or this link. This will take you to the secure payment portal.
Step 2: Entering the Payment Amount
Enter the correct amount and click “Add to Basket.”
Step 3: Reviewing Your Basket
Double-check that the payment amount is correct, then click “Proceed to Checkout.”
Step 4: Entering Your Details
Fill in your contact information and delivery address.
If your billing and delivery addresses are the same, uncheck the box labelled “Deliver to a different address.”
Step 5: Choosing a Payment Method
Select your preferred payment method:
Tick the box to accept the Terms and Conditions, then click “Place Order.”
If you choose Bank Transfer, the next page will display the sort code and account number for completing your payment. Enter the invoice number it gives you as reference for your payment.
You’re Done!
Once your payment is complete, your order will be processed. Thank you for choosing Bobby’s Portraits!
Yes, you can pay a deposit upfront and the remaining balance once the artwork is approved. Details will be provided in your email.
Please check your spam or junk folder. If it’s not there, contact me directly and I’ll resend it.
No, fees are added automatically at checkout based on your selected payment method.
Yes, bank transfers have no additional fees.
Absolutely. The payment portal is mobile-friendly and works on most smartphones and tablets.
Once payment is received, your order will be confirmed and prepared for delivery.
If you haven’t completed the payment yet, you can go back and choose a different method. If payment is already made, please contact me for assistance.